Managed Detection & Response
Deploy managed 24x7x365 threat monitoring, investigation, and remediation from our expert MDR analysts to protect your organization.
• Expert analysts filter 95% of alerts – only see real threats
• Deploys and activates in minutes with minimal IT resources
• Single, lightweight agent – zero impact on user productivity
• Meets cyber insurance security requirements
Trusted by Customers. Recognized by Analysts.
“ThreatDown MDR enables us to meet the needs for 24×7 coverage with professional security experts who work in the industry every day.”
Matthew Verniere, IT Project Manager
Richards Building Supply
Customers choice in North America for Endpoint Protection Platforms.
Gartner Peer Insights
Customer Choice
“Ransomware rollback is one that we mention a lot. It’s one of the features that really appealed to us having gone into environments that have been attacked.”
Simon Bough, Founder
ICT North
ThreatDown Endpoint Protection Rated Product of the Year by MRG Effitas for 2025.
MRG Effitas
Product of the Year
Only vendor to receive all certifications 14 quarters in a row.
MRG Effitas
360° Assessment
Voted a leader in 42 categories including “Best Endpoint Protection” and “Easiest To Use”.
G2
Summer 2025
“ThreatDown has saved us a lot of time in managing our security by having all the tools in one place. The time savings have been dramatic.”
Matthew Woolner, Network Manager
St. Bernard’s High School
Top-rated in user sentiment and service experience.
Software Reviews
Service Experience
ThreatDown EDR wins the Gold Award for Attack Visibility in Telemetry.
AV Lab Cybersecurity Foundation
Advanced In-The-Wild Malware Test
ThreatDown detected 100% of Phishing attempts in real-world testing.
MRG Effitas
360° Assessment
“ThreatDown MDR enables us to meet the needs for 24×7 coverage with professional security experts who work in the industry every day.”
Matthew Verniere, IT Project Manager
Richards Building Supply
Customers choice in North America for Endpoint Protection Platforms.
Gartner Peer Insights
Customer Choice
“Ransomware rollback is one that we mention a lot. It’s one of the features that really appealed to us having gone into environments that have been attacked.”
Simon Bough, Founder
ICT North
ThreatDown Endpoint Protection Rated Product of the Year by MRG Effitas for 2025.
MRG Effitas
Product of the Year
Only vendor to receive all certifications 14 quarters in a row.
MRG Effitas
360° Assessment
Voted a leader in 42 categories including “Best Endpoint Protection” and “Easiest To Use”.
G2
Summer 2025
“ThreatDown has saved us a lot of time in managing our security by having all the tools in one place. The time savings have been dramatic.”
Matthew Woolner, Network Manager
St. Bernard’s High School
Top-rated in user sentiment and service experience.
Software Reviews
Service Experience
ThreatDown EDR wins the Gold Award for Attack Visibility in Telemetry.
AV Lab Cybersecurity Foundation
Advanced In-The-Wild Malware Test
ThreatDown detected 100% of Phishing attempts in real-world testing.
MRG Effitas
360° Assessment
“ThreatDown MDR enables us to meet the needs for 24×7 coverage with professional security experts who work in the industry every day.”
Matthew Verniere, IT Project Manager
Richards Building Supply
Customers choice in North America for Endpoint Protection Platforms.
Gartner Peer Insights
Customer Choice
“Ransomware rollback is one that we mention a lot. It’s one of the features that really appealed to us having gone into environments that have been attacked.”
Simon Bough, Founder
ICT North
ThreatDown Endpoint Protection Rated Product of the Year by MRG Effitas for 2025.
MRG Effitas
Product of the Year
Only vendor to receive all certifications 14 quarters in a row.
MRG Effitas
360° Assessment
Voted a leader in 42 categories including “Best Endpoint Protection” and “Easiest To Use”.
G2
Summer 2025
“ThreatDown has saved us a lot of time in managing our security by having all the tools in one place. The time savings have been dramatic.”
Matthew Woolner, Network Manager
St. Bernard’s High School
Top-rated in user sentiment and service experience.
Software Reviews
Service Experience
ThreatDown EDR wins the Gold Award for Attack Visibility in Telemetry.
AV Lab Cybersecurity Foundation
Advanced In-The-Wild Malware Test
ThreatDown detected 100% of Phishing attempts in real-world testing.
MRG Effitas
360° Assessment
“ThreatDown MDR enables us to meet the needs for 24×7 coverage with professional security experts who work in the industry every day.”
Matthew Verniere, IT Project Manager
Richards Building Supply
Customers choice in North America for Endpoint Protection Platforms.
Gartner Peer Insights
Customer Choice
“Ransomware rollback is one that we mention a lot. It’s one of the features that really appealed to us having gone into environments that have been attacked.”
Simon Bough, Founder
ICT North
ThreatDown Endpoint Protection Rated Product of the Year by MRG Effitas for 2025.
MRG Effitas
Product of the Year
Only vendor to receive all certifications 14 quarters in a row.
MRG Effitas
360° Assessment
Voted a leader in 42 categories including “Best Endpoint Protection” and “Easiest To Use”.
G2
Summer 2025
“ThreatDown has saved us a lot of time in managing our security by having all the tools in one place. The time savings have been dramatic.”
Matthew Woolner, Network Manager
St. Bernard’s High School
Top-rated in user sentiment and service experience.
Software Reviews
Service Experience
ThreatDown EDR wins the Gold Award for Attack Visibility in Telemetry.
AV Lab Cybersecurity Foundation
Advanced In-The-Wild Malware Test
ThreatDown detected 100% of Phishing attempts in real-world testing.
MRG Effitas
360° Assessment
“ThreatDown MDR enables us to meet the needs for 24×7 coverage with professional security experts who work in the industry every day.”
Matthew Verniere, IT Project Manager
Richards Building Supply
Customers choice in North America for Endpoint Protection Platforms.
Gartner Peer Insights
Customer Choice
“Ransomware rollback is one that we mention a lot. It’s one of the features that really appealed to us having gone into environments that have been attacked.”
Simon Bough, Founder
ICT North
ThreatDown Endpoint Protection Rated Product of the Year by MRG Effitas for 2025.
MRG Effitas
Product of the Year
Only vendor to receive all certifications 14 quarters in a row.
MRG Effitas
360° Assessment
Voted a leader in 42 categories including “Best Endpoint Protection” and “Easiest To Use”.
G2
Summer 2025
“ThreatDown has saved us a lot of time in managing our security by having all the tools in one place. The time savings have been dramatic.”
Matthew Woolner, Network Manager
St. Bernard’s High School
Top-rated in user sentiment and service experience.
Software Reviews
Service Experience
ThreatDown EDR wins the Gold Award for Attack Visibility in Telemetry.
AV Lab Cybersecurity Foundation
Advanced In-The-Wild Malware Test
ThreatDown detected 100% of Phishing attempts in real-world testing.
MRG Effitas
360° Assessment
“ThreatDown MDR enables us to meet the needs for 24×7 coverage with professional security experts who work in the industry every day.”
Matthew Verniere, IT Project Manager
Richards Building Supply
Customers choice in North America for Endpoint Protection Platforms.
Gartner Peer Insights
Customer Choice
“Ransomware rollback is one that we mention a lot. It’s one of the features that really appealed to us having gone into environments that have been attacked.”
Simon Bough, Founder
ICT North
ThreatDown Endpoint Protection Rated Product of the Year by MRG Effitas for 2025.
MRG Effitas
Product of the Year
Only vendor to receive all certifications 14 quarters in a row.
MRG Effitas
360° Assessment
Voted a leader in 42 categories including “Best Endpoint Protection” and “Easiest To Use”.
G2
Summer 2025
“ThreatDown has saved us a lot of time in managing our security by having all the tools in one place. The time savings have been dramatic.”
Matthew Woolner, Network Manager
St. Bernard’s High School
Top-rated in user sentiment and service experience.
Software Reviews
Service Experience
ThreatDown EDR wins the Gold Award for Attack Visibility in Telemetry.
AV Lab Cybersecurity Foundation
Advanced In-The-Wild Malware Test
ThreatDown detected 100% of Phishing attempts in real-world testing.
MRG Effitas
360° Assessment
Why You Need MDR
The threat landscape is evolving, and so should your defense. Managed Detection and Response services put expert analysts on watch to monitor, detect, and respond to all threats, all of the time—protecting your organization’s security, productivity, and peace of mind.
Innovative solutions
Not just remediation. Start selling the most effective cybersecurity solutions in the industry with the test scores to prove it.
Growth opportunities
With a full portfolio of solutions to sell and more being added every quarter, we consistently provide partners with ways to grow their cybersecurity revenue.
Channel experience & mentality
Channel first and channel friendly 100% of the time. Our team of account management resources have years of experience to support you and your business.
What ThreatDown MDR Service Delivers
24/7/365 Monitoring, Investigation, Analysis, and Response
Continuous Detection & Response
Extend your security team efforts with 24/7 monitoring and triage from seasoned security analysts. Get prioritized, actionable insights that remove the burden of building playbooks, managing alert queues, and manually assigning cases.
Faster Expert Analysis
As a global security operations center (SOC), we monitor and investigate alerts across customer endpoints day and night, rapidly triaging the most critical threats and significantly reducing remediation costs compared to customers who many their own alerts.
Expert Remediation & Guidance
We deliver quicker threat containment, incident handling, and team response—reducing human error and damage from attacks.
Expert MDR Analysts
Our team of cybersecurity experts are accomplished threat hunters and incident responders with decades of combined experience investigating and mitigating complex malware threats.
Flexible Remediation Options
Our MDR team can actively remediate threats as they are discovered OR provide actionable remediation guidance for your team to follow. It’s your choice.
Two-Way Communication
Around-the-clock access to our security experts means you can discuss remediation steps, verify suspicious activity, and get answers to your questions at any time.
Experienced Threat Hunters
Our MDR team hunts unseen threats based on past indicators of compromise (IOCs) and suspicious activity observed on endpoints.
Rapid Deployment
ThreatDown EDR is known for its easy setup, allowing your security team to rapidly onboard new endpoints into our 24/7 MDR service in a matter of minutes.
Automated Incident Response
Our automated approach reduces mean-time-to-detect (MTTD) and mean-time-to-respond (MTTR), and enables your team to eliminate manual remediation efforts while providing remediation visibility across endpoints and integration opportunities across your security stack, such as SIEM, SOAR, and ITSM.
What ThreatDown MDR Service Delivers
We Manage Your Threat Protection at Speed
Once endpoint agents are deployed, the MDR service is activated within minutes and ThreatDown analysts can monitor the customer’s environment.
Detection data is ingested into the MDR Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) platform where it is enriched with internal and external threat intelligence feeds. This process speeds the identification, analysis, and triage (response prioritization and investigation) of security events.
At this point, the MDR SIEM/SOAR platform verifies suspicious activity alerts as actual threats or benign detections and can escalate the severity rating of certain EDR detections based on threat intelligence.
Cases that require remediation are either completed by the analyst or guidance is provided to the customer or MSP if they have opted to perform their own remediation actions.
Healthcare
Finance
Education
Healthcare
Our MDR service blocks threats like ransomware and phishing, helping you meet HIPAA compliance by securing sensitive patient data through unified management and AI-driven defense.
Case Study
How ThreatDown improved manufacturing IT efficiency across 64 locations
When Richards Building Supply deployed Threatdown MDR, the mid-market company with 64 locations experienced a dramatic improvement in how its team allocated tight time and resources.
“We wanted to extend our SOC team with MDR services, and that has always been our vision with ThreatDown since we look at the company as a partner, rather than a vendor. ThreatDown MDR enables us to meet the need for 24×7 coverage with professional security experts who work in the industry every day.”
Matthew Verniere, IT Project Manager
Richards Building Supply
ThreatDown MDR Features
What You Get with MDR Services
- Managed Detection & Response
- Incident Response
- Next-Gen Antivirus
- Device Control
- Application Block
- Vulnerability Assessment
- Browser Phishing Protection
- Ransomware Rollback
- Endpoint Detection & Response
- Patch Management
- Firewall Management
- Managed Threat Hunting
MDR Powers These Bundles
Core
Ideal for small organizations looking for basic antivirus.
What’s included:
- Incident responsei
- Next-gen AVi
- Device controli
- Application Blocki
- Vulnerability Assessmenti
- Browser Phishing Protectioni
Optional add-ons:
- +Core for Servers /
- +DNS Filtering /
- +Mobile Security /
- +Email Security / per inbox
- +Premium Support / Contact sales
Advanced
Ideal for organizations looking for well rounded cybersecurity.
Everything in Core included plus:
- Ransomware Rollbacki
- Endpoint Detection & Responsei
- Patch Managementi
- Firewall Managementi
- Managed Threat Huntingi
Optional add-ons:
- +Advanced for Servers /
- +DNS Filtering /
- +Mobile Security /
- +Email Security / per inbox
- +Premium Support / Contact sales
Elite
Ideal for organizations looking for support from expert analysts.
Everything in Advanced included plus:
- Managed Detection & Response (includes Threat Hunting)What’s this?
Optional add-ons:
- +Elite for Servers /
- +DNS Filtering /
- +Mobile Security /
- +Email Security / per inbox
- +Premium Support / Contact sales
Ultimate
Recommended for organizations that want peace of mind.
Everything in Elite included plus:
- DNS Filteringi
- Premium Supporti
Optional add-ons:
- +Ultimate for Servers /
- +Mobile Security /
- +Email Security / per inbox
OPERATING PLATFORMS
Managed Service Providers
Manage multiple customers at once with our OneView platform purpose-built for MSP efficiency – your powerful, streamlined endpoint protection across all clients, all from one easy-to-manage multi-tenant console.
Additional Resources
Managed Detection & Response (MDR) Data Sheet
Product overview for ThreatDown Managed Detection & Response (MDR).
Read more >
Is MDR right for your organization?
This eBook answers 5 critical questions to help you evaluate MDR.
Read more >
Drummond Case Study
Learn how ThreatDown helps reduce security complexity for businesses like Drummond.
Read more >