Managed Detection & Response

No Business Fights Alone

ThreatDown MDR and MDR Plus defend against attackers who work overnight, at weekends, and on holidays to catch you off guard, when your business is most vulnerable.

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Critical Machine 58 Actividad sospechosa 2:56am
Medium Machine 22 Mantenimiento 11:03am
Resolved Machine 14 Unusual login time 9:00am
MDR Analyst:

Hi it seems like you have 3 unresolved issues, let me take a look.

3:00 AM
Alerts
3
Actions
Required
MDR Analyst:

Hi it seems like you have 3 unresolved issues, let me take a look.

3:00 AM
3:00am
MDR Analyst Assigned
3:05am
Investigated + Isolated
3:15am
Remediated
3:20am
Resolved
MDR Analyst:

Hi it seems like you have 3 unresolved issues, let me take a look.

3:00 AM

24/7 Expert-Led Protection. Proven Results.

5min

Mean Time To Detect

MTTD

19min

Mean Time To Respond

MTTR

95%

of alerts filtered

before they reach your team

WHY THreatDown MDR and MDR Plus

Attackers Work Nights. So Do We.

Most organizations cannot monitor threats 24/7. Attackers know and exploit this. ThreatDown MDR and MDR Plus close the gap.

EL RETO

No After-Hours Coverage

The most damaging breaches happen overnight, at weekends, and during holidays, when IT teams are at home and defenses are at their thinnest.

Hiring an in-house SOC to provide the 24/7 coverage you need costs $1 million or more a year, putting it far beyond the budgets of most small- and medium-sized businesses.

MDR

24/7 Expert-Led Protection

ThreatDown MDR analysts monitor your environment around the clock, investigate alerts on your behalf, and take action to contain threats before they spread— delivering the protection of an in-house SOC without the cost.

  • 5-minute MTTD
  • 19-minute MTTR
MDR PLUS

Expert Services and SLA Guarantees

ThreatDown MDR Plus combines the 24/7 protection of MDR with contract-backed performance guarantees, and expert-led services that deliver the highest levels of protection, remediation, and accountability.

  • Malware Removal Service
  • Root Cause Analyst
  • Threat Intelligence Feeds
  • Contractual SLAs
CAPABILITIES

What ThreatDown MDR Delivers

24/7/365 Expert Monitoring

Former NSA, NCIS, and military cybersecurity operators monitor your environment around the clock, investigating alerts, triaging threats and escalating only what matters. Your team sees confirmed threats, not raw alerts.

Installs in Minutes, Protects Immediately

The ThreatDown platform uses a single lightweight agent that can be deployed to Windows, macOS and Linux endpoints in a few clicks, and onboard endpoints into 24/7 MDR coverage in minutes.

Powered by Malwarebytes

ThreatDown MDR's protection is powered by Malwarebytes, the detection technology IT admins have trusted for 20 years to catch the threats others miss, and remove every trace of them.

Active Threat Hunting

Our analysts don't wait for alerts. They proactively hunt for indicators of compromise, suspicious activity, and newly emerging threats across your environment, uncovering dangers that automated detection or generalist IT staff would miss.

Flexible Remediation

When a threat is confirmed, the ThreatDown MDR team can actively remediate it using techniques like process termination, endpoint isolation and malware removal, or provide detailed, actionable guidance so your IT team can handle it themselves.

Notificación de incidentes

Detailed reports document what happened, what was done, and what needs attention, and are clear enough to share with leadership, auditors or insurers.

Integrated SIEM, SOAR and Threat Intelligence

ThreatDown MDR uses integrated SIEM and SOAR to enrich detection data with curated threat intelligence from third-party feeds, and automate response actions, so analysts can respond faster, and with greater accuracy.

Compliance and Insurance

ThreatDown MDR satisfies the most common cyber insurance prerequisites: 24/7 monitoring, EDR and active incident response. Supporting compliance frameworks including HIPAA, PCI-DSS, CMMC/NIST 800-171, and SOC 2.

What ThreatDown MDR Plus Delivers

Malware Removal Service

When automated remediation isn't enough, ThreatDown MDR Plus analysts go hands-on to fully remove complex, persistent threats from your environment. No leftover traces, no re-infection risk.

Root Cause Analysis

After a confirmed incident, ThreatDown MDR Plus delivers a post-incident investigation that identifies how the attacker got in, what they did, and what needs to change. You get answers without the cost of a full DFIR engagement.

Threat Intelligence Feeds

ThreatDown MDR Plus enriches detection with credential exposure intelligence via Google SecOps, giving analysts earlier warning when your organization's credentials have been compromised, before attackers can use them.

Contractual SLAs

MDR Plus backs its performance with contract-guaranteed response and containment times. If ThreatDown doesn't meet the SLA, you have recourse. It's accountability built into the service, not just a marketing promise.

HOW IT WORKS

From Alert to Containment in Under 19 minutes

ThreatDown MDR continuously monitors your environment. When a threat is detected, expert investigation and response contain it before damage spreads.

1

Deploy

Endpoints can be onboarded onto 24/7 MDR coverage in minutes.

2

Monitor

MDR analyst monitor your endpoints around the clock. Integrated SIEM and threat intelligence enrich every alert with context.

3

Detect

Suspicious activity triggers expert investigation within minutes. Analysts correlate signals to determine severity and scope.

4

Responder

Confirmed threats are isolated and can be remediated using techniques like process process termination, endpoint isolation and malware removal.

5

Informe

Detailed incident reports document what happened, what was done, and what needs attention.

What Makes ThreatDown Different

Other tools generate alerts. ThreatDown MDR delivers 24/7 peace of mind.

Without THREATDOWN MDR

  • – Alerts pile up outside business hours.
  • – Signs of an attack are lost in the noise.
  • – IT staff miss early indicators of a breach.
  • – Hostile activity at night and weekends goes unanswered.
  • – Attackers can work uninterrupted for days.

With ThreatDown MDR

  • ✓ Experts monitor your endpoints 24/7.
  • ✓ 95% of alerts are filtered out.
  • ✓ Threats are detected in five minutes.
  • ✓ Threats are responded to in 19 minutes.
  • ✓ Attackers are stopped before they get started.

What customer actually say

MDR That Feels Like Adding a Full-Time Security Team —Without the Full-Time Cost

The technical proficiency of ThreatDown's MDR team is exceptional. Their ability to provide immediate, actionable guidance enhances our security posture.

Don Schimming

IT Manager, HumanKind - Non-Profit

6 Locations
320 Endpoints
5+h Saved/wk
Seguir leyendo

ThreatDown MDR had already taken care of everything. It responded, fixed the issue, and gave me detailed reporting - all before I even landed.

Giovanni Morelli

CTO, PinkByte - Enterprise Technology

1K+ Servers
5m Deploy
0 Breaches
Seguir leyendo

With ThreatDown, we have one consolidated view across endpoint, email, and network activity—and that's transformed how we investigate and respond.

John Kingman

CTO, Group Tyre Wholesale - Distribution

1 IT Person
150 Endpoints
40h Saved/mo
Seguir leyendo

Frequently Asked Questions About ThreatDown MDR

Managed Detection and Response is a cybersecurity service where expert analysts monitor your environment 24/7/365, investigate alerts, and take action to contain and remediate threats on your behalf. MDR combines human expertise with automated detection technology to deliver the protection of a security operations center (SOC) without requiring you to build or staff one. Unlike endpoint detection and response (EDR), which provides tools your team operates, MDR provides the tools and the experts who operate them.
ThreatDown MDR detects threats in a median time of 5 minutes and contains them in a median 19 minutes. These are internal measurements based on actual incident data. For context, the industry average time to identify a breach is 197 days (IBM Cost of a Data Breach 2024). ThreatDown's MDR analysts work around the clock, so threats that arrive at 2 AM on a weekend are detected and addressed in the same timeframe as those arriving at 2 PM on a Tuesday.
MDR (available in the Elite bundle) includes 24/7/365 monitoring, expert investigation, active threat remediation, 95% alert filtering, 7-day ransomware rollback, and incident reporting. MDR Plus (available in the Ultimate bundle) includes everything in MDR plus four additional capabilities: Malware Removal Service (hands-on expert remediation for complex threats), Root Cause Analysis (post-incident investigation without a full DFIR engagement), Threat Intelligence Feeds (credential exposure intelligence via Google SecOps), and Contractual SLAs (contract-backed response and containment guarantees).
ThreatDown MDR deploys through a single lightweight agent that covers Windows, macOS, and Linux. No hardware appliances, no network reconfiguration, and no professional services engagement required. Multiple G2 reviewers report going live in under one day. The agent has zero measurable impact on user productivity.
No. ThreatDown's agent deploys alongside your existing endpoint security tools — no rip-and-replace required. You can run both solutions side by side during evaluation and consolidate when you are ready. This makes switching gradual and low-risk. Multiple G2 reviewers describe deploying ThreatDown alongside existing tools without disruption. The single agent architecture means there is no complex integration or reconfiguration to manage during transition.
Yes. ThreatDown MDR satisfies the most common cyber insurance policy prerequisites: 24/7 monitoring, endpoint detection and response, active incident response, and vulnerability management. Multiple ThreatDown customers specifically cite meeting insurance requirements as a primary reason for purchase. ThreatDown MDR also supports compliance frameworks including HIPAA, PCI-DSS, CMMC/NIST 800-171, SOC 2, GDPR, and CCPA through its reporting and continuous monitoring capabilities.
ThreatDown MDR provides active remediation, not just alerts. When a confirmed threat is detected, MDR analysts can terminate malicious processes, isolate affected endpoints from the network, quarantine malicious files, roll back ransomware damage using the 7-day rollback window, and provide detailed incident reports. With MDR Plus, you also get access to the Malware Removal Service for complex threats that require hands-on expert remediation.
Yes. ThreatDown MDR operates 24/7/365 — coverage includes nights, weekends, and holidays. This is the core value proposition: threats do not observe business hours, and neither do ThreatDown's MDR analysts. Multiple customers highlight weekend and off-hours protection as the primary reason they chose MDR.
ThreatDown's approach to financial protection differs from competitors who offer breach warranties. Rather than paying out after a breach occurs, ThreatDown focuses on prevention and rapid recovery: 7-day ransomware rollback reverses encryption damage at the endpoint level, 95% alert filtering ensures real threats are caught early, and MDR Plus includes contractual SLAs with defined response and containment time guarantees.
MSPs deploy and manage ThreatDown MDR across all clients from the OneView multi-tenant console. Per-endpoint pricing with volume discounts makes economics predictable. ThreatDown integrates with PSA tools (ConnectWise Manage, Datto Autotask, HaloPSA) and RMM tools (ConnectWise Automate, Datto RMM, NinjaOne) so MDR fits into existing MSP workflows without adding portals or context-switching.
ThreatDown MDR is included in the Elite bundle at $99/device, and MDR Plus is included in the Ultimate bundle. Pricing is per-endpoint with volume discounts. For organizations that want MDR alongside other capabilities (endpoint protection, vulnerability assessment, patch management, DNS filtering, application blocking), the bundle model eliminates the per-tool pricing complexity that other vendors create. MDR is included in the bundle — not sold as an add-on like CrowdStrike or SentinelOne.
If ransomware encrypts files on a protected endpoint, ThreatDown can roll back the affected endpoint to its pre-attack state using up to 7 days of cached file activity data. This is endpoint-level undo built into the agent — not a traditional backup. It means that even if ransomware executes and encrypts files, the damage can be reversed without paying a ransom or restoring from backup. No other MDR vendor at this price point offers a comparable rollback capability.
ThreatDown MDR deploys alongside existing security tools — it does not require you to remove current solutions before deployment. The single agent covers endpoint protection, EDR, and MDR capabilities. For MSPs, ThreatDown integrates with ConnectWise Manage, Datto Autotask, HaloPSA, ConnectWise Automate, Datto RMM, and NinjaOne. API access is available for custom integrations.

24/7 Protection.
No SOC Required.

ThreatDown MDR brings expert eyes to your environment around the clock, without the cost or complexity of building a security team in-house.

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